Shipping policy

Shipping Policy – IMRAH

Last Updated: March 2026

Thank you for shopping with IMRAH Perfumes. This Shipping Policy explains how orders are processed, shipped, and delivered.

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is shipped, you will receive confirmation with delivery details.

IMRAH delivers across the United Arab Emirates through trusted third-party courier partners.

Estimated delivery times:

Delivery times are estimates and may vary depending on courier operations and location.

Shipping charges will be calculated and displayed during checkout.

IMRAH may occasionally offer free delivery promotions for orders within the UAE.

IMRAH offers Cash on Delivery (COD) for customers within the UAE.

COD terms include:

Payment must be made in cash at the time of delivery to the courier.
Customers must ensure the exact or correct payment amount is available during delivery.
Orders placed with COD may be confirmed by phone or message before dispatch.
IMRAH reserves the right to cancel COD orders if confirmation cannot be obtained.

If a customer refuses delivery without valid reason:

IMRAH reserves the right to restrict future COD orders from the same customer.
Customers who repeatedly refuse COD deliveries may be required to prepay for future orders.

IMRAH uses independent courier companies for deliveries.

Once the order has been handed over to the courier:

Delivery timelines are managed by the courier company.
IMRAH is not responsible for delays caused by courier logistics, weather conditions, or unforeseen circumstances.

However, we will assist customers in resolving delivery issues whenever possible.